Privacy policy

Effective Date: 01/08/2023

1. Introduction

Welcome to Make It Happen Solutions ("us," "we," or "Company"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website ("Website") and engage with our business chatbot installation services ("Services"). This policy is designed to inform you about your rights and choices concerning your personal information, as well as how we adhere to the General Data Protection Regulation (GDPR), the California Online Privacy Protection Act (CalOPPA), and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and other contact details.

Company Information: Your company name, industry, and related details.

Usage Data: Information about how you interact with our Website and Services, such as your IP address, browser type, pages visited, and referring URLs.

Chatbot Data: Information exchanged through the chatbot, including customer inquiries, responses, and preferences.

3. How We Use Your Information

We may use your personal information for various purposes, including:

Providing and improving our Services.

Responding to your inquiries and requests.

Sending you updates, promotional materials, and information about our Services.

Analyzing usage patterns to enhance user experience.

Customizing content and advertising based on your preferences.

Meeting legal and regulatory requirements.

4. Sharing Your Information

We may share your personal information with:

Third-party Service Providers: We may share your information with third-party service providers who assist us in delivering our Services.

Affiliates and Partners: We may share information with our affiliates and business partners to enhance our Services.

Legal Requirements: We may disclose your information to comply with legal obligations or respond to governmental requests.

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We and our third-party partners may use cookies and similar tracking technologies to collect information about your browsing activities. You can modify your browser settings to manage cookies, but this may affect certain functionalities of our Website.

6. Your Rights and Choices

Subject to applicable laws, you have the following rights:

Access: You can request access to the personal information we hold about you.

Rectification: You can request that we correct inaccurate or incomplete information.

Erasure: You can request the deletion of your personal information.

Restriction: You can request that we limit the processing of your information.

Objection: You can object to the processing of your personal information for certain purposes.

Data Portability: You can request a copy of your personal information in a structured, commonly used format.

To exercise these rights or make choices about your personal information, please contact us using the information provided in Section 9.

7. Security

We implement appropriate security measures to protect your personal information. However, no data transmission over the internet is completely secure. Therefore, we cannot guarantee the security of your information.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies before providing any personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [insert contact information].

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top of this policy indicates when it was last revised. Your continued use of our Website and Services after any changes signifies your acceptance of those changes.

By using our Website and Services, you acknowledge that you have read, understood, and agree to this Privacy Policy and its terms.

Questions? We are happy to help!